vibrant Status - Hændelseshistorik https://vibrant.instatus.com vibrant Tue, 29 Sep 2026 09:40:59 +0000 Elevated transaction error rate for Nets Aquirers Type: Incident Duration: 1 hour and 58 minutes Sep 29, 09:40:59 GMT+0 - Undersøger - Sep 29, 11:40 CEST Investigating - We are currently investigating an issue with transaction processing which may result in failures for some customers. All Softpay services are working normally. Sep 29, 11:38:59 GMT+0 - Løst - Issue has been resolved Type: Incident

Duration: 1 hour and 58 minutes

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>09:40:59</var> GMT+0</small><br><strong>Undersøger</strong> - Sep 29, 11:40 CEST Investigating - We are currently investigating an issue with transaction processing which may result in failures for some customers. All Softpay services are working normally. .</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>11:38:59</var> GMT+0</small><br><strong>Løst</strong> - Issue has been resolved.</p> ]]> Tue, 29 Sep 2026 09:40:59 +0000 https://vibrant.instatus.com/incident/cmumhwlyt007y0wpl1xpduby6 https://vibrant.instatus.com/incident/cmumhwlyt007y0wpl1xpduby6 Status for MobilePay betalinger i Shopify bliver ikke vist korrekt Type: Incident Duration: 10 hours and 43 minutes Affected Components: Payment Processor, Online Api's Sep 22, 06:50:46 GMT+0 - Undersøger - Vi ser pt. at MobilePay betalinger i Shopify bliver processeret korrekt, men at status efterfølgende ikke bliver opdateret. Alle betalinger vil dog blive opdateret på bagkant når problemet er løst Sep 22, 17:33:17 GMT+0 - Løst - This incident has been resolved. We fixed the disruptions affecting the Vipps, Swish, and MobilePay Online payment apps within QuickPay's Shopify processing. If you are affected, please uninstall and reinstall the affected app(s) using your Shopify Admin user to resolve the issue. Please note that simply disabling and re-enabling the app will not fix the problem. A full uninstall and reinstall is required. Once you are logged into QuickPay Manager, go to Settings, click External Integrations, and select Shopify. For the affected store(s), please follow these steps: 1. Click "Delete app" 2. Click "Show not installed apps" 3. Install the required app Any affected failed transactions must be cancelled to avoid duplicate transactions. Type: Incident

Duration: 10 hours and 43 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>06:50:46</var> GMT+0</small><br><strong>Undersøger</strong> - Vi ser pt. at MobilePay betalinger i Shopify bliver processeret korrekt, men at status efterfølgende ikke bliver opdateret. Alle betalinger vil dog blive opdateret på bagkant når problemet er løst.</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>17:33:17</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved. We fixed the disruptions affecting the Vipps, Swish, and MobilePay Online payment apps within QuickPay's Shopify processing. If you are affected, please uninstall and reinstall the affected app(s) using your Shopify Admin user to resolve the issue. Please note that simply disabling and re-enabling the app will not fix the problem. A full uninstall and reinstall is required. Once you are logged into QuickPay Manager, go to Settings, click External Integrations, and select Shopify. For the affected store(s), please follow these steps: 1. Click "Delete app" 2. Click "Show not installed apps" 3. Install the required app Any affected failed transactions must be cancelled to avoid duplicate transactions..</p> ]]> Tue, 22 Sep 2026 06:50:46 +0000 https://vibrant.instatus.com/incident/cmucbillj1q401npc8hjaepi5 https://vibrant.instatus.com/incident/cmucbillj1q401npc8hjaepi5 Elevated Suspected Fraud Type: Incident Duration: 1 hour and 6 minutes Affected Components: Payment Processor, In Store Api's, Payment Processor, Online Api's Sep 4, 11:54:00 GMT+0 - Undersøger - Vi undersøger i øjeblikket denne hændelse. Sep 4, 12:15:00 GMT+0 - Overvåger - We implemented a fix and are currently monitoring the result. Sep 4, 12:33:35 GMT+0 - Identificeret - Vi kan se, at dette er et bredere problem forårsaget af Nets. Det påvirker flere institutioner. <https://netaxept-status.developers.nets.eu/> Sep 4, 13:00:00 GMT+0 - Løst - This incident has been resolved. Type: Incident

Duration: 1 hour and 6 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>11:54:00</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket denne hændelse..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:15:00</var> GMT+0</small><br><strong>Overvåger</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:33:35</var> GMT+0</small><br><strong>Identificeret</strong> - Vi kan se, at dette er et bredere problem forårsaget af Nets. Det påvirker flere institutioner. <https://netaxept-status.developers.nets.eu/>.</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved..</p> ]]> Fri, 4 Sep 2026 11:54:00 +0000 https://vibrant.instatus.com/incident/cmtmxoowq0bjd1mqqsf8m28qu https://vibrant.instatus.com/incident/cmtmxoowq0bjd1mqqsf8m28qu QR og smartbetalinger er forsinkede Type: Incident Duration: 1 hour and 10 minutes Affected Components: Online Api's Jul 6, 12:20:00 GMT+0 - Undersøger - Vi undersøger i øjeblikket denne hændelse. Jul 6, 13:30:00 GMT+0 - Løst - Denne hændelse er blevet løst. Type: Incident

Duration: 1 hour and 10 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>12:20:00</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket denne hændelse..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Løst</strong> - Denne hændelse er blevet løst..</p> ]]> Mon, 6 Jul 2026 12:20:00 +0000 https://vibrant.instatus.com/incident/cmr9k2qpw149q1amjzvmky4vw https://vibrant.instatus.com/incident/cmr9k2qpw149q1amjzvmky4vw Observeret forsinkelse i betalinger Type: Incident Duration: 25 minutes Affected Components: Api's Jul 1, 11:50:00 GMT+0 - Undersøger - Vi undersøger i øjeblikket denne hændelse. Jul 1, 12:15:00 GMT+0 - Løst - This incident has been resolved. Type: Incident

Duration: 25 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>11:50:00</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket denne hændelse..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>12:15:00</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved..</p> ]]> Wed, 1 Jul 2026 11:50:00 +0000 https://vibrant.instatus.com/incident/cmr21y8cv00hr0rnyyc9mv742 https://vibrant.instatus.com/incident/cmr21y8cv00hr0rnyyc9mv742 Issues with transaction processing Type: Incident Duration: 12 hours and 2 minutes Affected Components: Payment Processor, Payment Processor May 21, 19:29:58 GMT+0 - Løst - This incident has been resolved. May 21, 07:27:30 GMT+0 - Undersøger - May 21, 09:27 CESTUpdate - We are continuing to investigate this issue.May 21, 09:27 CESTInvestigating - We are investigating issues that affecting most transactions. May 21, 07:45:16 GMT+0 - Identificeret - Vi undersøger stadig sagen. Problemerne ser ud til at forudsaget af et nedbrud ved NETS <https://netaxept-status.developers.nets.eu> De har pt. fundet fejlen og er igang med at udbedre. May 21, 11:49:26 GMT+0 - Identificeret - NETS oplever stadig problemer og har pt. ingen forventet tidspunkt for udbedring. Visa og Mastercard burde virke uafhængigt af NETS. Vi oplever dog at manger banker afviser alle betalinger grundet afhængigheder til NETS. May 21, 12:45:38 GMT+0 - Overvåger - NETS har meldt ud at problemet er løst og vi forventer normal drift igen Type: Incident

Duration: 12 hours and 2 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>19:29:58</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>07:27:30</var> GMT+0</small><br><strong>Undersøger</strong> - May 21, 09:27 CESTUpdate - We are continuing to investigate this issue.May 21, 09:27 CESTInvestigating - We are investigating issues that affecting most transactions. .</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>07:45:16</var> GMT+0</small><br><strong>Identificeret</strong> - Vi undersøger stadig sagen. Problemerne ser ud til at forudsaget af et nedbrud ved NETS <https://netaxept-status.developers.nets.eu> De har pt. fundet fejlen og er igang med at udbedre..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>11:49:26</var> GMT+0</small><br><strong>Identificeret</strong> - NETS oplever stadig problemer og har pt. ingen forventet tidspunkt for udbedring. Visa og Mastercard burde virke uafhængigt af NETS. Vi oplever dog at manger banker afviser alle betalinger grundet afhængigheder til NETS..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>12:45:38</var> GMT+0</small><br><strong>Overvåger</strong> - NETS har meldt ud at problemet er løst og vi forventer normal drift igen .</p> ]]> Thu, 21 May 2026 07:27:30 +0000 https://vibrant.instatus.com/incident/cmpf6dxwl00bwqwjc2p0b9js0 https://vibrant.instatus.com/incident/cmpf6dxwl00bwqwjc2p0b9js0 Vi oplever pt. at terminalen ved flere kunder melder fejl ifm. en betaling Type: Incident Duration: 9 hours and 9 minutes Affected Components: Payment Processor May 6, 15:47:21 GMT+0 - Løst - Problemet er løst og der er normal drift May 6, 06:38:43 GMT+0 - Undersøger - Vi oplever pt. at terminalen ved flere kunder melder fejl ifm. en betaling. Vi undersøger sagen og vender tilbage med mere info snart Type: Incident

Duration: 9 hours and 9 minutes

Affected Components:

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>15:47:21</var> GMT+0</small><br><strong>Løst</strong> - Problemet er løst og der er normal drift.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>06:38:43</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever pt. at terminalen ved flere kunder melder fejl ifm. en betaling. Vi undersøger sagen og vender tilbage med mere info snart.</p> ]]> Wed, 6 May 2026 06:38:43 +0000 https://vibrant.instatus.com/incident/cmotos1bc04w2m9kzsz26e5hj https://vibrant.instatus.com/incident/cmotos1bc04w2m9kzsz26e5hj Vi oplever pt. forsinket svar på smart betalinger/betalings link. Type: Incident Duration: 1 hour and 12 minutes Affected Components: Payment Links Apr 28, 06:58:17 GMT+0 - Undersøger - Vi oplever pt. forsinket svar på smart betalinger/betalings link. Svaret på betalingen bliver sat korrekt så snart problemet er løst. Vi undersøger sagen og vender tilbage Apr 28, 08:10:18 GMT+0 - Løst - Vi har løst problemet og alt virker normalt igen. Alle betalinger der er lavet, vil nu fremgå i systemet Type: Incident

Duration: 1 hour and 12 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>06:58:17</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever pt. forsinket svar på smart betalinger/betalings link. Svaret på betalingen bliver sat korrekt så snart problemet er løst. Vi undersøger sagen og vender tilbage.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>08:10:18</var> GMT+0</small><br><strong>Løst</strong> - Vi har løst problemet og alt virker normalt igen. Alle betalinger der er lavet, vil nu fremgå i systemet.</p> ]]> Tue, 28 Apr 2026 06:58:17 +0000 https://vibrant.instatus.com/incident/cmoi9ye0g0034cy7gzu5kihe1 https://vibrant.instatus.com/incident/cmoi9ye0g0034cy7gzu5kihe1 Vi oplever pt. sporadiske afvisninger på in-store betalinger Type: Incident Duration: 21 minutes Affected Components: Payment Processor Mar 31, 06:19:45 GMT+0 - Undersøger - Vi oplever pt. sporadiske afvisninger på in-store betalinger. Vi undersøger pt. sagen, men betalingen vil komme igennem efter flere forsøg. Mar 31, 06:41:10 GMT+0 - Løst - Problem er løst og vi har normal drift Type: Incident

Duration: 21 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>06:19:45</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever pt. sporadiske afvisninger på in-store betalinger. Vi undersøger pt. sagen, men betalingen vil komme igennem efter flere forsøg..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>06:41:10</var> GMT+0</small><br><strong>Løst</strong> - Problem er løst og vi har normal drift.</p> ]]> Tue, 31 Mar 2026 06:19:45 +0000 https://vibrant.instatus.com/incident/cmne88z1y086bsbf9isn2f2ip https://vibrant.instatus.com/incident/cmne88z1y086bsbf9isn2f2ip Vi oplever forsinkede betalings status opdateringer med payment links Type: Incident Duration: 26 minutes Affected Components: Online Api's Mar 30, 12:50:13 GMT+0 - Undersøger - Vi oplever forsinkede betalings status opdateringer på payment links og QR betailnger. Problemet vil være løst indenfor 20 minutter. Mar 30, 13:15:52 GMT+0 - Løst - Problemet er løst og vi har normal drift Type: Incident

Duration: 26 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>12:50:13</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever forsinkede betalings status opdateringer på payment links og QR betailnger. Problemet vil være løst indenfor 20 minutter. .</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>13:15:52</var> GMT+0</small><br><strong>Løst</strong> - Problemet er løst og vi har normal drift.</p> ]]> Mon, 30 Mar 2026 12:50:13 +0000 https://vibrant.instatus.com/incident/cmnd6r9ny0ab213atep2azusm https://vibrant.instatus.com/incident/cmnd6r9ny0ab213atep2azusm Vi oplever pt. problemer med nogle instore betalinger timer ud. Type: Incident Duration: 1 hour and 18 minutes Affected Components: Payment Processor Mar 30, 12:36:41 GMT+0 - Overvåger - Problemet er fundet, og vi ser nu igen normal drift på instore betalinger Mar 30, 13:16:18 GMT+0 - Løst - Problemet er løst og vi har igen normal drift Mar 30, 11:57:55 GMT+0 - Undersøger - Vi undersaæge pt. sagen og vender snart tilbage Type: Incident

Duration: 1 hour and 18 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>12:36:41</var> GMT+0</small><br><strong>Overvåger</strong> - Problemet er fundet, og vi ser nu igen normal drift på instore betalinger.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>13:16:18</var> GMT+0</small><br><strong>Løst</strong> - Problemet er løst og vi har igen normal drift.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>11:57:55</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersaæge pt. sagen og vender snart tilbage.</p> ]]> Mon, 30 Mar 2026 11:57:55 +0000 https://vibrant.instatus.com/incident/cmnd4w0dm001c4i13n2p0hci8 https://vibrant.instatus.com/incident/cmnd4w0dm001c4i13n2p0hci8 Langsomme opdateringer på payment links og QR betalinger Type: Incident Duration: 1 hour and 6 minutes Affected Components: Payment Links Mar 20, 07:05:14 GMT+0 - Undersøger - Vi oplever langsomme opdateringer på payment links og QR betalinger. Mar 20, 07:19:57 GMT+0 - Overvåger - Problemet er løst og vi monitorer nu Mar 20, 08:11:43 GMT+0 - Løst - Problemet er nu løst og alt kører som normalt Type: Incident

Duration: 1 hour and 6 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>07:05:14</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever langsomme opdateringer på payment links og QR betalinger. .</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>07:19:57</var> GMT+0</small><br><strong>Overvåger</strong> - Problemet er løst og vi monitorer nu.</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>08:11:43</var> GMT+0</small><br><strong>Løst</strong> - Problemet er nu løst og alt kører som normalt.</p> ]]> Fri, 20 Mar 2026 07:05:14 +0000 https://vibrant.instatus.com/incident/cmmyk13k60877zahwaixz6klh https://vibrant.instatus.com/incident/cmmyk13k60877zahwaixz6klh Transaction processing errors Type: Incident Duration: 10 minutes Mar 17, 10:42:17 GMT+0 - Undersøger - Mar 17, 11:42 CETInvestigating - We are currently investigating an issue with transaction processing which may result in failures for some customers. Mar 17, 10:52:38 GMT+0 - Løst - Issue has been resolved Type: Incident

Duration: 10 minutes

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>10:42:17</var> GMT+0</small><br><strong>Undersøger</strong> - Mar 17, 11:42 CETInvestigating - We are currently investigating an issue with transaction processing which may result in failures for some customers. .</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>10:52:38</var> GMT+0</small><br><strong>Løst</strong> - Issue has been resolved.</p> ]]> Tue, 17 Mar 2026 10:42:17 +0000 https://vibrant.instatus.com/incident/cmmuhhwqt011i5xsks0ka78oq https://vibrant.instatus.com/incident/cmmuhhwqt011i5xsks0ka78oq Vi har pt. problemer med timeout på instore transaktioner. Type: Incident Duration: 30 minutes Affected Components: , In Store Api's, Payment Processor, In Store Payments → Mar 9, 10:47:40 GMT+0 - Undersøger - Vi har pt. problemer med timeout på instore transaktioner. Mar 9, 11:06:45 GMT+0 - Overvåger - Problemet er nu løst og vi ser nu normalt drift igen. Vi monitorer fortsat situationen. Mar 9, 11:17:58 GMT+0 - Løst - Alt kører nu normalt igen Type: Incident

Duration: 30 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>10:47:40</var> GMT+0</small><br><strong>Undersøger</strong> - Vi har pt. problemer med timeout på instore transaktioner. .</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>11:06:45</var> GMT+0</small><br><strong>Overvåger</strong> - Problemet er nu løst og vi ser nu normalt drift igen. Vi monitorer fortsat situationen. .</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>11:17:58</var> GMT+0</small><br><strong>Løst</strong> - Alt kører nu normalt igen.</p> ]]> Mon, 9 Mar 2026 10:47:40 +0000 https://vibrant.instatus.com/incident/cmmj24rwu01755hk8kttt8pk9 https://vibrant.instatus.com/incident/cmmj24rwu01755hk8kttt8pk9 Transactions interrupted 11:32-11:43 Type: Incident Duration: 6 minutes Mar 2, 11:04:58 GMT+0 - Undersøger - Mar 2, 12:04 CETMonitoring - Transactions were interrupted 11:32-11:43 today. Systems are back to normal since 11:43\. Mar 2, 11:11:00 GMT+0 - Løst - This incident has been resolved. Mar 2, 12:53:09 GMT+0 - Løst - Issue has been resolved Type: Incident

Duration: 6 minutes

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>11:04:58</var> GMT+0</small><br><strong>Undersøger</strong> - Mar 2, 12:04 CETMonitoring - Transactions were interrupted 11:32-11:43 today. Systems are back to normal since 11:43\. .</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>11:11:00</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>12:53:09</var> GMT+0</small><br><strong>Løst</strong> - Issue has been resolved.</p> ]]> Mon, 2 Mar 2026 11:04:58 +0000 https://vibrant.instatus.com/incident/cmm92v1mw072yv3hszprfy4su https://vibrant.instatus.com/incident/cmm92v1mw072yv3hszprfy4su Vi oplever i øjeblikket problemer med betalinger i butikken Type: Incident Duration: 9 minutes Affected Components: , In Store Api's, Payment Processor, In Store Payments → Mar 2, 11:08:15 GMT+0 - Løst - This incident has been resolved. Mar 2, 10:59:35 GMT+0 - Undersøger - Vi undersøger i øjeblikket denne hændelse. Type: Incident

Duration: 9 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>11:08:15</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>10:59:35</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket denne hændelse..</p> ]]> Mon, 2 Mar 2026 10:59:35 +0000 https://vibrant.instatus.com/incident/cmm92h57207pp48oqhgv2o4y2 https://vibrant.instatus.com/incident/cmm92h57207pp48oqhgv2o4y2 Vi har pt. problemer med timeout på alle instore Type: Incident Duration: 13 minutes Affected Components: In Store Api's Feb 3, 14:40:31 GMT+0 - Undersøger - Vi har pt. problemer med timeout på alle instore Feb 3, 14:53:56 GMT+0 - Løst - This incident has been resolved. Type: Incident

Duration: 13 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:40:31</var> GMT+0</small><br><strong>Undersøger</strong> - Vi har pt. problemer med timeout på alle instore.</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:53:56</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved..</p> ]]> Tue, 3 Feb 2026 14:40:31 +0000 https://vibrant.instatus.com/incident/cml6ph9ka099v86dhv6fr8tta https://vibrant.instatus.com/incident/cml6ph9ka099v86dhv6fr8tta Vi har pt. problemer med timeout på alle instore Type: Incident Duration: 20 minutes Affected Components: , In Store Api's, Payment Processor, In Store Payments → Feb 2, 07:12:56 GMT+0 - Undersøger - Vi har pt. problemer med timeout på alle instore, vi undersøger sagen Feb 2, 07:20:32 GMT+0 - Overvåger - Vi kører nu normalt igen. Vi monitorer situationen Feb 2, 07:32:51 GMT+0 - Løst - Alt kører normalt igen. Type: Incident

Duration: 20 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>07:12:56</var> GMT+0</small><br><strong>Undersøger</strong> - Vi har pt. problemer med timeout på alle instore, vi undersøger sagen.</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>07:20:32</var> GMT+0</small><br><strong>Overvåger</strong> - Vi kører nu normalt igen. Vi monitorer situationen.</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>07:32:51</var> GMT+0</small><br><strong>Løst</strong> - Alt kører normalt igen..</p> ]]> Mon, 2 Feb 2026 07:12:56 +0000 https://vibrant.instatus.com/incident/cml4u1t1k0dovwzlrd1eh8jun https://vibrant.instatus.com/incident/cml4u1t1k0dovwzlrd1eh8jun Vi oplever pt. problmer med betalinger Type: Incident Duration: 51 minutes Affected Components: , In Store Api's, Payment Processor, Online Api's, Payment Processor, , In Store Payments → Online Payments → Jan 27, 14:23:41 GMT+0 - Undersøger - Vi undersøger i øjeblikket denne hændelse. Jan 27, 14:31:52 GMT+0 - Overvåger - Vi har implementeret en løsning og overvåger i øjeblikket resultatet. Jan 27, 15:15:00 GMT+0 - Løst - Denne hændelse er blevet løst. Type: Incident

Duration: 51 minutes

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>14:23:41</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket denne hændelse..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>14:31:52</var> GMT+0</small><br><strong>Overvåger</strong> - Vi har implementeret en løsning og overvåger i øjeblikket resultatet..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>15:15:00</var> GMT+0</small><br><strong>Løst</strong> - Denne hændelse er blevet løst..</p> ]]> Tue, 27 Jan 2026 14:23:41 +0000 https://vibrant.instatus.com/incident/cmkwosn7300oy6beur4htf5dr https://vibrant.instatus.com/incident/cmkwosn7300oy6beur4htf5dr Vi oplever pt. problmer med instore betalinger Type: Incident Duration: 15 minutes Affected Components: Payment Processor Jan 5, 19:17:32 GMT+0 - Undersøger - Vi undersøger i øjeblikket denne hændelse. Jan 5, 19:32:47 GMT+0 - Løst - Problemet er løst Type: Incident

Duration: 15 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>19:17:32</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket denne hændelse..</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>19:32:47</var> GMT+0</small><br><strong>Løst</strong> - Problemet er løst.</p> ]]> Mon, 5 Jan 2026 19:17:32 +0000 https://vibrant.instatus.com/incident/cmk1jlswr0076n7ev670tj3n1 https://vibrant.instatus.com/incident/cmk1jlswr0076n7ev670tj3n1 Problemer med forhøjet antal afvisninger på. instore betalinger Type: Incident Duration: 45 minutes Affected Components: Payment Processor Jan 5, 13:58:53 GMT+0 - Undersøger - Vi oplever pt. problemer med forhøjet afvisninger på instore betalinger. Vi undersøger pt. sagen Jan 5, 14:28:38 GMT+0 - Overvåger - Vi har fundet problemet og systemet kører nu normalt igen. Jan 5, 14:43:51 GMT+0 - Løst - Type: Incident

Duration: 45 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>13:58:53</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever pt. problemer med forhøjet afvisninger på instore betalinger. Vi undersøger pt. sagen.</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>14:28:38</var> GMT+0</small><br><strong>Overvåger</strong> - Vi har fundet problemet og systemet kører nu normalt igen. .</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>14:43:51</var> GMT+0</small><br><strong>Løst</strong> - .</p> ]]> Mon, 5 Jan 2026 13:58:53 +0000 https://vibrant.instatus.com/incident/cmk18809f0emut5mq1cqgjlt6 https://vibrant.instatus.com/incident/cmk18809f0emut5mq1cqgjlt6 Grundet de nuværende problemer med Cloudflare så oplever vi pt. problemer med smart betalinger og QR betalinger. Vi opdaterer løbende Type: Incident Duration: 2 hours and 22 minutes Affected Components: Online Api's, Payment Processor, , Online Payments → Dec 5, 09:13:46 GMT+0 - Undersøger - Vi undersøger i øjeblikket denne hændelse. Dec 5, 11:35:34 GMT+0 - Løst - **Vores tjenester er tilbage til normalt.** Type: Incident

Duration: 2 hours and 22 minutes

Affected Components: , ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:13:46</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket denne hændelse..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>11:35:34</var> GMT+0</small><br><strong>Løst</strong> - **Vores tjenester er tilbage til normalt.**.</p> ]]> Fri, 5 Dec 2025 09:13:46 +0000 https://vibrant.instatus.com/incident/cmisndxnb001a4nqp48wlowuc https://vibrant.instatus.com/incident/cmisndxnb001a4nqp48wlowuc Langsommelighed af vores API'er Type: Incident Duration: 1 hour and 14 minutes Affected Components: , In Store Api's, Payment Processor, Online Api's, Payment Processor, , In Store Payments → Online Payments → Dec 1, 08:26:44 GMT+0 - Undersøger - Vi oplever langsommelighed i nogle af vores API'er. Vi undersøger dette. Dec 1, 09:40:38 GMT+0 - Løst - Denne hændelse er blevet løst. Type: Incident

Duration: 1 hour and 14 minutes

Affected Components: , , , , ,

<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>08:26:44</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever langsommelighed i nogle af vores API'er. Vi undersøger dette..</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>09:40:38</var> GMT+0</small><br><strong>Løst</strong> - Denne hændelse er blevet løst..</p> ]]> Mon, 1 Dec 2025 08:26:44 +0000 https://vibrant.instatus.com/incident/cmimvy1yp0japkmm6d4ibm1ws https://vibrant.instatus.com/incident/cmimvy1yp0japkmm6d4ibm1ws Vi oplever pt. langsomme svar tider igennem API. Type: Incident Duration: 1 hour and 23 minutes Affected Components: In Store Api's Nov 25, 13:14:09 GMT+0 - Undersøger - Vi oplever pt. langsomme opdateringer på transaktions status igennem vores API. Betalingen i sig selv, er ikke påvirket. Vi undersøger sagen Nov 25, 13:40:02 GMT+0 - Overvåger - Vi har normal drift igen. Nov 25, 14:37:04 GMT+0 - Løst - This incident has been resolved. Type: Incident

Duration: 1 hour and 23 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>13:14:09</var> GMT+0</small><br><strong>Undersøger</strong> - Vi oplever pt. langsomme opdateringer på transaktions status igennem vores API. Betalingen i sig selv, er ikke påvirket. Vi undersøger sagen .</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>13:40:02</var> GMT+0</small><br><strong>Overvåger</strong> - Vi har normal drift igen..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>14:37:04</var> GMT+0</small><br><strong>Løst</strong> - This incident has been resolved..</p> ]]> Tue, 25 Nov 2025 13:14:09 +0000 https://vibrant.instatus.com/incident/cmielkka5009vi0r9z4hqjvph https://vibrant.instatus.com/incident/cmielkka5009vi0r9z4hqjvph Vi har problemer med vores Portal. Type: Incident Duration: 2 hours and 15 minutes Affected Components: Vibrant Portal Oct 20, 08:20:41 GMT+0 - Undersøger - Vi undersøger i øjeblikket sagen. Oct 20, 08:21:54 GMT+0 - Overvåger - We implemented a fix and are currently monitoring the result. Oct 20, 08:30:31 GMT+0 - Overvåger - Vi oplever midlertidige problemer med vores portal. Transaktioner påvirkes ikke. Oct 20, 10:35:53 GMT+0 - Løst - Denne hændelse er løst. Type: Incident

Duration: 2 hours and 15 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:20:41</var> GMT+0</small><br><strong>Undersøger</strong> - Vi undersøger i øjeblikket sagen..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:21:54</var> GMT+0</small><br><strong>Overvåger</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:30:31</var> GMT+0</small><br><strong>Overvåger</strong> - Vi oplever midlertidige problemer med vores portal. Transaktioner påvirkes ikke..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:35:53</var> GMT+0</small><br><strong>Løst</strong> - Denne hændelse er løst..</p> ]]> Mon, 20 Oct 2025 08:20:41 +0000 https://vibrant.instatus.com/incident/cmgyv8hzd06ipn4xqrmdoq3iw https://vibrant.instatus.com/incident/cmgyv8hzd06ipn4xqrmdoq3iw